Live / Casino
8e882 collects and uses your information only to run the platform and keep your wallet activity — including Rocket and Upay transactions — accurate and secure. This policy explains what we collect, why we collect it, and what choices you have, subject to your local law and the eligible regions where access applies.
When you open an account with us, we collect the details you enter directly — your name, contact information, and the payment identifiers tied to your wallet (such as a Rocket or Upay number). We also collect technical data your device sends automatically: browser type, session duration, screen path and connection region. We use this data to process your account transactions, verify wallet activity, respond to support requests and improve how the platform runs across devices. We do not sell your personal data to advertisers or unrelated third parties. Where we engage processors — for example, payment rail partners that handle Rocket or Upay transfers — those processors handle your data only for the specific task we authorise. We keep records for as long as your account is active and for the period required to meet our operational obligations afterward. Deleting your account starts the retention wind-down; contact support to initiate that process. Availability of certain features depends on your local law and the eligible regions where this platform operates. If you are unsure whether access applies to you, review the eligibility notice shown during account registration.
Transaction identifiers linked to your Rocket number are used only to process and reconcile your account deposits and withdrawals. They are not shared beyond the payment processing chain.
Your Upay details are held in your account wallet record. We use them to match incoming transfers to your account balance and to support any query you raise about that transaction.
We log the device type, browser and session path each time you access the platform. This helps us detect unusual access patterns and keep your account consistent across screens.
Messages you send to our support team are stored against your account record. We use them to resolve your query and to identify recurring issues that affect how the platform responds.
This policy applies to data processed directly by 8e882 through our platform, account system and wallet. It does not extend to third-party services that have their own separate terms — including mobile wallet providers and game studios whose titles appear in the lobby. Understanding the boundary helps you know who to contact when a question arises. For anything outside the scope below, check the terms of the relevant third-party service.
Data you submit during registration, login and account verification falls fully within this policy. We control how it is stored, used and — on your request — corrected or removed.
Payment data processed through Rocket or Upay on our platform is covered here for the portion we handle. The wallet provider's own privacy terms govern their side of the transfer.
Your browsing path, game session records and lobby interaction data are collected and held by us. This policy governs how long we keep them and who can access them internally.
Game studios such as those supplying content to our lobby, and external payment rails, operate under their own policies. We do not control their data practices and this policy does not override theirs.
You have several concrete actions available regarding your data. First, you can review the personal details held in your account at any time by opening the account settings page — the fields shown there reflect what we currently hold. If any detail is wrong, you can edit it directly in the editable fields or raise a correction request through support if a field is locked. Second, you can ask us what data we hold beyond what the account page displays — for example, session logs or support message history. Send that request to our support contact and we will respond with the relevant record summary. Third, if you want to close your account and begin the data retention wind-down, you can request that through support as well; we will confirm the steps and the timeline that applies. These rights are available subject to our operational obligations and to the local law and eligible region conditions that apply to your account.
Open account settings to see the data fields we currently hold. The page shows your contact details, wallet identifiers and linked payment methods in one place.
Edit unlocked fields directly in your account page. For locked fields — such as a verified wallet number — raise a correction request through support with the accurate information.
If you want to know what session or support data we hold beyond the account page, contact us directly. We will compile and send a summary through the support route you used to ask.
To begin the account closure and retention wind-down process, contact support. We will walk you through the steps, confirm what is deleted and what is retained for our operational period.
If you have a question about this policy, want to correct your data, or need to request a record summary, use the contact routes published on the platform. We do not list support hours or response times we cannot verify — use the route that best matches your query and we will respond through the same channel.
Open the live chat icon in the bottom corner of the platform to raise a privacy or account data question directly. This route is visible when you are logged in.
The support section of your account page includes a contact form for formal data requests — use it to ask for a record summary or to submit a correction request that needs our review.
For written privacy queries you want a documented trail on, use the email address published in the platform's contact or support section. Include your account identifier so we can locate your record.
We apply access controls to your account data so that only the platform functions that need it can reach it — your Rocket or Upay wallet record, for example, is visible only within the account and payment processing flow, not across unrelated parts of the platform. We use cookies and similar session markers to keep you logged in across devices and to remember your lobby position when you return. You can adjust cookie preferences through the cookie notice shown on first visit or revisit it from the platform footer. Data retention periods vary by data type: active account data is held for the lifetime of your account, while session logs are kept for a shorter operational window. We review these periods periodically and update the policy when they change. If this policy is updated, the revised version will be published here with the change noted at the top of the page.
Your personal and wallet data is accessible only to the platform functions that process it. Internal access is role-restricted so unrelated teams cannot retrieve your account record.
We use session cookies to keep your login active across devices and to recall your lobby state when you return. Adjust your preference through the cookie notice in the platform footer.
Active account data is held while your account is open. Session logs have a shorter window. Closing your account starts the wind-down; the timeline is confirmed when you submit the closure request.
When this policy changes, we publish the updated version here and note what changed at the top. Continuing to use your account after a change is noted means you have seen the revised terms.
These are the questions we hear most often about how your data is handled on the platform. If your question is not here, contact us through the support route published in the support section above.
We collect the name, contact details and payment identifiers you enter at registration — including a Rocket or Upay number if you add one. We also log technical data your device sends automatically, such as browser type and session path, to keep your account running consistently.
The account settings page shows the core fields we hold. For session logs or support message history beyond what the page displays, send a data summary request through the support form or email route published in the contact section of the platform.
Your wallet number is passed only to the payment processing chain needed to handle your deposit or withdrawal. It is not shared with advertisers or unrelated third parties. The wallet provider's own privacy terms cover their side of the transaction.
Editable fields can be changed directly in account settings. If a field is locked — for example, a verified wallet number — raise a correction request through support and include the accurate information. We will review and update the record.
We use cookies to keep you logged in across devices and to remember your lobby state between sessions. You can review and adjust your cookie preference through the notice shown on first visit or by revisiting it from the platform footer at any time.
Closing your account starts the retention wind-down process. Active account data is removed according to our operational retention schedule; the timeline is confirmed when you submit your closure request through support. Some records may be kept for the period required by our operational obligations.